Charleston, S.C. (July 8, 2025) — Blackbaud (NASDAQ: BLKB), the leading provider of software for powering social impact, and Constant Contact, the leading provider of digital marketing tools for small businesses and nonprofits, today announced the initial release of a strategic integration to transform digital engagement across the social impact sector.

This groundbreaking collaboration will embed Constant Contact’s powerful AI-driven digital marketing platform within Blackbaud Raiser’s Edge NXT®, the world’s most popular fundraising software. Connecting these best-in-class platforms empowers social impact customers to reach and engage supporters more effectively using leading email, SMS, social media and other digital marketing functions, all through an embedded experience in Raiser’s Edge NXT.

“We see tremendous potential for our social impact customers with this partnership,” said Sudip Datta, chief product officer, Blackbaud. “Raiser’s Edge NXT delivers unmatched fundraising capabilities, starting with a data model that’s purpose-built for our social impact users and supercharged with our own fundraising-optimized AI tools. Constant Contact brings a world-class digital marketing platform with innovative AI and automation capabilities. Marrying the two solutions in a way that leverages the strengths of each gives our customers the best tools available to strengthen relationships with supporters and drive fundraising success—so that every communication and interaction are connected.”

Frank Vella, CEO, Constant Contact added, “Bringing Constant Contact and Raiser’s Edge NXT together enables us to help nonprofit organizations elevate their fundraising through more effective marketing. Uniting the data from our two platforms unlocks a holistic view of donor behavior and allows for AI-powered personalization and tailored messaging to constituents at scale. The result is the ability to send the right message to the right audience at the right time.”

Key Benefits for Raiser’s Edge NXT Customers:

1. Enhanced Supporter Engagement: Constant Contact empowers Raiser’s Edge NXT users to create highly personalized journeys for their supporters through dynamic email, SMS, and social outreach campaigns tailored to each supporter’s interests and interactions, utilizing the rich constituent data within Raiser’s Edge NXT.
2. Accelerated Campaign Creation: Constant Contact’s AI-powered platform creates turnkey marketing campaigns in minutes, including recommended copy, imagery, email templates, and an ideal communication schedule for each element of the campaign. This significantly reduces the time required to start sending multi-channel campaigns without sacrificing message quality or campaign performance.
3. Streamlined Operations: The seamless integration between Raiser’s Edge NXT and Constant Contact eliminates the need for manual data transfers between systems. This simplifies automation and personalization of outreach based on supporter interactions and characteristics. Blackbaud customers can easily import constituent lists, update subscription preferences to comply with supporter consent, and retain selected fields from Raiser’s Edge NXT in their Constant Contact accounts.

Raiser’s Edge NXT fundraising capabilities, combined with the power of Constant Contact’s digital marketing platform, will provide shared customers with the best solution on the market for accelerating online fundraising and responding quickly to changing campaign priorities. This project reflects the combined efforts of the Blackbaud and Constant Contact teams to enhance and strengthen offerings to support the social impact work of Raiser’s Edge NXT customers.

A phased rollout of the integration begins this month to a limited number of Raiser’s Edge NXT customers, with general availability expected in early August. All Raiser’s Edge NXT customers will have access to a Constant Contact trial within their software; an active subscription for Constant Contact is required to benefit fully from the value of this new offering. Find more information about the integration and how it can benefit your organization here.

About Blackbaud
Blackbaud (NASDAQ: BLKB) is the leading software provider exclusively dedicated to powering social impact. Serving the nonprofit and education sectors, companies committed to social responsibility and individual change makers, Blackbaud’s essential software is built to accelerate impact in fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management. With millions of users and over $100 billion raised, granted or managed through Blackbaud platforms every year, Blackbaud’s solutions are unleashing the potential of the people and organizations who change the world. Blackbaud has been named to Newsweek’s list of America’s Most Responsible Companies, Quartz’s list of Best Companies for Remote Workers, and Forbes’ list of America’s Best Employers. A remote-first company, Blackbaud has operations in the United States, Australia, Canada, Costa Rica, India and the United Kingdom, supporting users in 100+ countries. Learn more at www.blackbaud.com or follow us on X/Twitter, LinkedIn, Instagram and Facebook.

About Constant Contact
Constant Contact makes digital marketing easy and effective for small businesses and nonprofits across the globe. Whether just starting or managing complex multi-channel campaigns, SMBs benefit from our powerful SaaS platform that delivers a simplified marketing experience with less time spent and better results. With cutting-edge technology, best-in-class deliverability, and award-winning customer support, we help the small stand tall.

Media Inquiries
Blackbaud: media@blackbaud.com
Constant Contact: pr@constantcontact.com

Forward-looking Statements
Except for historical information, all of the statements, expectations and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties, including statements regarding expected benefits of products and product features. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks associated with management of growth; lengthy sales and implementation cycles; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

The post Blackbaud and Constant Contact Release Strategic Integration to Enhance Digital Engagement for Social Impact Organizations appeared first on Blackbaud.

We’re proud to announce that Blackbaud Raiser’s Edge NXT® and Blackbaud Financial Edge NXT® have won 2025 Top Rated Awards from TrustRadius, a site that helps technology buyers make informed decisions by providing verified reviews and ratings.

“It’s incredibly rewarding to see our customers’ voices reflected in these TrustRadius Top Rated awards,” said Sudip Datta, chief product officer, Blackbaud. “Raiser’s Edge NXT and Financial Edge NXT are purpose-built to help nonprofits thrive—whether that’s deepening donor relationships or streamlining financial operations. These recognitions affirm that we’re delivering real impact where it matters most: advancing our customers’ missions. With new innovations in Artificial Intelligence, we expect our products to multiply the outcome for our customers.”

Blackbaud Raiser’s Edge NXT is the world’s most popular fundraising software, proven to increase the number of donors, number of gifts, and total dollars raised. The product won Top Rated awards in the categories of Nonprofit CRM, Nonprofit Fundraising, and Donor Management.

One verified reviewer said, “We use Blackbaud Raiser’s Edge NXT to manage all data aspects of Institutional Advancement. From a research standpoint, we employ NXT to thoroughly organize all relevant data about our key constituents. This allows us to create a robust prospect pipeline for our institution’s fundraising initiatives and to track prospective relationships as they are cultivated toward and stewarded for meaningful philanthropic commitments. NXT also provides a framework for us to conduct data experiments: to explore trends within the constituent population and conduct experimental data projects.”

Blackbaud Financial Edge NXT is designed specifically for nonprofit fund accounting and helps organizations save time with intuitive workflows and automation for routine tasks. The product won Top Rated awards in the categories of Accounting, Accounts Payable, and Nonprofit Accounting.

One verified reviewer shared, “We use Blackbaud Financial Edge NXT for all non-profit accounting needs from AP to AR, treasury management, reporting, expense management and integration with Tuition Management and Raiser’s Edge NXT. The platform has drastically helped our school streamline data collection, communication between systems and expedite all processes related to accounting and back-office administration.”

Since 2016, the TrustRadius Top Rated Awards have become the B2B industry standard for unbiased recognition of excellent technology products. To qualify for a Top Rated award, a product must meet criteria for recency, rating, and relevance at the time the awards are issued.

Allyson Havener, CMO at TrustRadius, shared, “Blackbaud Raiser’s Edge NXT and Financial Edge NXT earning TrustRadius Top Rated awards highlights their high level of customer success in the nonprofit sector. These recognitions, driven by authentic customer reviews, show how Blackbaud’s solutions empower organizations to efficiently manage donor relationships and financial operations, ultimately advancing their missions.”

This is the seventh year that Blackbaud products have won a Top Rated Award from TrustRadius. Learn more about Blackbaud solutions here.

The post Blackbaud Products Win 2025 TrustRadius Top Rated Awards appeared first on Blackbaud.

Charleston, S.C. (June 4, 2025) — Blackbaud (NASDAQ: BLKB), the leading provider of software for powering social impact, has kicked off bbdevdays, its annual virtual conference for social impact tech developers of all skill levels, with highlights on its AI strategy and vision. Over the course of three days, participants explore innovative ways to automate and extend their flexible Blackbaud solutions alongside Blackbaud pros, partners and peers, while hearing about the latest in Blackbaud innovation and seeing examples of Blackbaud customers leveraging this innovation within their own organizations.

“bbdevdays has always been more than a conference—it’s a celebration of the rewarding feeling of solving problems, building tools that help people, and the breakthroughs possible in a community that shares a passion for discovery,” said Mike Gianoni, president, CEO, and vice chairman of the board of directors, Blackbaud. “This event is designed to strengthen that community, and we’re thrilled to share our latest innovations to help the social impact sector go further, faster. We continue to roll out our six waves of innovation with a focus on delivering Blackbaud AI that’s powerful, convenient and responsible, with exclusive sector-specific data built in. With this, we’re freeing our customers to do their uniquely human work.”

At the event, Blackbaud shared an overview of its Intelligence for Good® AI strategy, including innovation already underway, like predictive AI that’s helping customers identify billions of dollars in untapped giving potential, generative AI-powered acknowledgements that are speeding and enhancing communication with supporters, and an upcoming technical preview of Blackbaud Copilot, an AI-powered coach and assistant that allows users to interact with their data in natural language, ask questions and gain insights.

In addition, the company shared its vision for what’s next, including harnessing the potential of Agentic AI for personalization and agility at scale, to help customers unlock new levels of effectiveness and deeper connections across critical fundraising operations like donor cultivation, stewardship, and sustainer management. This includes AI assistants that could do things like review donors at risk of lapsing and suggest additional stewardship activities, or review gifts and create segments of likely upgrade prospects and generate upgrade offer content specific to each donor, all while keeping fundraisers in control.

The event also highlights the flexibility and openness of Blackbaud’s ecosystem, equipping thousands of developers at every level of tech skill to leverage the powerful capabilities of its large and growing partner network, or build their own solutions using Blackbaud’s robust APIs. With Blackbaud’s SKY UX®, partner integrations feel native to Blackbaud’s solutions, and through connections to the Microsoft Power Platform, even non-developers can create their own automations. The scope and accessibility of this array of flexible tools is reflected in bbdevday’s growth, originating as a niche gathering of a dozen highly technical developers and becoming the major virtual event it is today.

About the Conference
At bbdevdays, attendees are exploring sessions developed by both industry leaders and Blackbaud experts on topics like:

• Creating better constituent experiences through innovation and entrepreneurship
• Harnessing AI to cultivate a culture of smart innovation
• Learning how to spark innovation through creative insight
• And how to get the most out of their Blackbaud solutions

Keynote speakers include Wendy Bolger, Founding Director of the Simon Center for Innovation and Entrepreneurship at Loyola University Maryland; Shelby Tallent, Founder and Chief Ethical AI Strategist at Ethic.AI; and Jeffrey Davis, Founding Director and Chief Consultant at Tracking Wonder.

The conference will also provide mainstage presentations from Blackbaud executives and product experts, track sessions led by customers and partners, and Skills Labs that offer creators a chance to practice building both low-code and pro-code solutions. And with Braindates—interactions that allow attendees to create, host, and join one-on-one and group conversations on topics they want to discuss—participants have a unique way to network, share ideas, and tackle challenges together.

Premier event sponsors include Print Your Cause, DNL Omnimedia, Orah, Prenger Solutions Group, Sentinel Consulting, SmartTHING and ReportingXpress.

To learn more about bbdevdays and register to access content replays on demand, visit blackbaud.com/bbdevdays.

About Blackbaud
Blackbaud (NASDAQ: BLKB) is the leading software provider exclusively dedicated to powering social impact. Serving the nonprofit and education sectors, companies committed to social responsibility and individual change makers, Blackbaud’s essential software is built to accelerate impact in fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management. With millions of users and over $100 billion raised, granted or managed through Blackbaud platforms every year, Blackbaud’s solutions are unleashing the potential of the people and organizations who change the world. Blackbaud has been named to Newsweek’s list of America’s Most Responsible Companies, Quartz’s list of Best Companies for Remote Workers, and Forbes’ list of America’s Best Employers. A remote-first company, Blackbaud has operations in the United States, Australia, Canada, Costa Rica, India and the United Kingdom, supporting users in 100+ countries. Learn more at www.blackbaud.com or follow us on X/Twitter, LinkedIn, Instagram and Facebook. 

Media Inquiries
media@blackbaud.com

Forward-looking Statements
Except for historical information, all of the statements, expectations and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties, including statements regarding expected benefits of products and product features. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks associated with management of growth; lengthy sales and implementation cycles; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

The post Blackbaud Equips Nonprofits with Cutting-Edge AI Skills and Unveils Vision for Agentic AI at bbdevdays Developer’s Conference appeared first on Blackbaud.

Charleston, S.C. (May 6, 2025) — Blackbaud (NASDAQ: BLKB), the leading provider of software for powering social impact, will share a wide range of enhancements and upcoming innovation across its product portfolio this week at its semi-annual Product Update Briefings, taking place virtually, starting today.

“We continue to build on the six waves of innovation unveiled on the mainstage of our annual user conference, bbcon, late last year,” said Sudip Datta, chief product officer, Blackbaud. “By creating connected experiences, enriched with powerful AI, we are enabling social impact organizations to go further, faster as they work toward their missions. We told our customers last year they should expect an accelerated pace of innovation from us—and we’re committed to delivering on that. We’re excited to kick off this latest round of Product Update Briefings where we’ll showcase a wide range of developments across our suite of solutions and unveil where our products are headed next.”

Attendees will hear from product leaders across the company as they review roadmaps and offer previews, and discuss longer-term development, centered around the themes Blackbaud announced at bbcon 2024. In some cases, customers can even learn how to get early access to new tools and provide feedback that shapes feature development. Across the briefings, attendees will see the many ways that Blackbaud’s Intelligence for Good® AI strategy is being implemented to make AI powerful, convenient directly within products, and responsible.

“From Blackbaud Copilot—our AI powered coach and assistant being introduced within multiple solutions—to the introduction of AI-powered adaptive models in prospect insights, to convenient, helpful AI tools that will make workdays easier for teachers, frontline fundraisers, grant managers, CSR program leaders and more, we’re delivering on our commitment to free our users up for their uniquely human work, with AI they’ll actually use,” said Carrie Cobb, chief data and AI officer, Blackbaud.

Product highlights include:

Donor Management

• Blackbaud Raiser’s Edge NXT®: Attendees will get an early look at Blackbaud Copilot, a powerful in-product AI agent that will accelerate fundraising success by automating routine tasks and providing data-driven insights, helping fundraisers spend more of their time on the human aspect of fundraising—making personal connections that lead to greater engagement and support. More details will also be shared on the integration with Constant Contact, set to launch mid-2025, that will make best-in-class digital marketing capabilities accessible within Raiser’s Edge NXT, empowering customers to streamline digital marketing efforts, deepen connections, and increase campaign effectiveness.
• Blackbaud Enterprise Fundraising CRM: Updates include improved fundraising and constituent management workflows through Blackbaud’s SKY UX open-source user experience framework. Blackbaud CRM Cloud Portal enhancements are bringing new capabilities to speed up recurring processes, increase ease of use, and accelerate the development cycle.
• Blackbaud Altru®: Credit Card Updater is now automatically enabled in Altru to enhance reporting between Altru and Blackbaud Integrated Payments accounts—helping museums and other ticketed attractions avoid disruptions in payment.

Data Intelligence

• Improved Identity Resolution in Predictive Modeling with LiveRamp: This investment is improving the ability to accurately match records of wealth, charitable giving, spending and more to constituent records, creating more actionable predictions and insights for fundraisers using Blackbaud’s wealth screening and predictive modeling services. A full rollout of all services is expected by the end of Q2, and Blackbaud is already seeing significant results in match rates.
• Enhanced Modeling and Segmentation Capabilities for Prospect Insights Pro: Blackbaud is enabling more flexibility for users of Prospect Insights Pro, its AI-powered tool for prospect development, adding new queues and filtering options to suit fundraisers’ specific needs. Prospect Insights Pro models will also adaptively learn and identify opportunities to incorporate customer-specific datapoints into predictions.

Finance and Grantmaking

• Blackbaud Financial Edge NXT®: Payment Assistant‚ a new automated Accounts Payable payments solution included for free within Financial Edge NXT, is making it easier for finance teams to tailor the payment approval process with a new Tiered Approvals feature that allows for multiple approvers for higher payment amounts. Financial Edge NXT is also becoming more intuitive and effective with enhancements like a new homepage that provides customizable insights and actions, a modernized left-hand navigation system, and the introduction of Action Hubs for greater clarity and efficiency. And with the help of the Blackbaud Copilot AI assistant, users will be able to find information and take actions more effectively.
• Blackbaud Grantmaking: Blackbaud Grantmaking continues to simplify and streamline the grant application experience for funders and applicants. In addition, through an upcoming integration between Blackbaud Grantmaking and Financial Edge NXT, users will be able to seamlessly connect their grantmaking activities with financial data, streamlining processes such as fund tracking, budget allocation, and reporting, reduce manual data entry for organizations and improving accuracy.

Online Giving and Payments

• Blackbaud Luminate Online + Blackbaud TeamRaiser®: Customers can now offset processing fees and boost revenue with Donor Cover and Complete Cover—tools that empower donors to optionally cover transaction costs, helping social impact organizations retain up to 100% of every donation. A new feature also allows users to create compelling content faster with a Generative AI Content Writer and Tone Enhancer, designed to help fundraisers craft high-impact messages that resonate with each audience.
• Online Giving: With new website components now available, fundraisers can embed features like goal meters, key metrics, and designation search tools on their websites to enhance the donor experience and make fundraising efforts more engaging and effective. And Blackbaud has continued the international rollout of its Optimized Donation Forms—that provide the best donor experience to help organizations raise more—with the forms now available in the U.S., Australia, New Zealand, and Canada, where they support French-Canadian language.
• Blackbaud Integrated Payments: With this recently announced expanded payment processing solution, Blackbaud is enabling a more cohesive and seamless “Payments-as-a-Service” experience for customers. In addition, Tap-to-Pay on iPhone is now available for customers processing in U.S. dollars and using the most recent version of the Blackbaud MobilePay Terminal application on an iPhone XS or later. This allows organizations to accept in-person, contactless payments without additional hardware, and supporters can pay using their contactless debit and credit cards, Apple Pay, Google Pay, and other digital wallets by simply tapping their device.

Corporate Impact

• YourCause® from Blackbaud®: Building on the latest innovation announced at the recent YourCause Corporate Social Impact Summit, attendees will hear more about the new Expedited Giving functionality that will deliver donations made through corporate employee giving programs directly to nonprofits, 95% faster than any other option on the market. In addition, an integration with Blackbaud’s fundraising solution will make it easier for Blackbaud nonprofit customers to manage incoming donations from YourCause corporate customers. And Blackbaud Impact Edge is now generally available, with the Blackbaud Copilot AI assistant built in, enabling practitioners to leverage revolutionary tools designed to transform how corporate social responsibility departments benchmark, track and share their impact.

Education Solutions

• Blackbaud Education Management: The new Common Records Engine, which minimizes duplicate data entry and eliminates mistakes by creating a single source of the truth for student information, is now in preview release.
• Blackbaud Award Management: The Award Cycle Manager Dashboard is also now in preview release, improving visibility into award performance and fund-utilization with a new dashboard that centralizes the view of the award cycle. The dashboard surfaces critical analytics that administrators need for benchmarking and goal attainment, throughout the full award cycle. In addition, Blackbaud has launched an early access program for its redesigned Applicant Centric Awarding functionality that provides focused views of award recipients displayed in a modernized, dynamic grid, with real-time adjustments to fund balances and commitments that populate as award decisions are made.

For more on these updates and to view the full list of Product Update Briefing sessions, register here.

About Blackbaud
Blackbaud (NASDAQ: BLKB) is the leading software provider exclusively dedicated to powering social impact. Serving the nonprofit and education sectors, companies committed to social responsibility and individual change makers, Blackbaud’s essential software is built to accelerate impact in fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management. With millions of users and over $100 billion raised, granted or managed through Blackbaud platforms every year, Blackbaud’s solutions are unleashing the potential of the people and organizations who change the world. Blackbaud has been named to Newsweek’s list of America’s Most Responsible Companies, Quartz’s list of Best Companies for Remote Workers, and Forbes’ list of America’s Best Employers. A remote-first company, Blackbaud has operations in the United States, Australia, Canada, Costa Rica, India and the United Kingdom, supporting users in 100+ countries. Learn more at www.blackbaud.com or follow us on X/Twitter, LinkedIn, Instagram and Facebook.

Media Inquiries
media@blackbaud.com

Forward-looking Statements
Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties, including statements regarding expected benefits of products and product features. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

The post Blackbaud Reveals Extensive Product Updates Driving Connected Experiences for Social Impact Organizations appeared first on Blackbaud.

Charleston, S.C. (April 23, 2025) – Blackbaud (NASDAQ: BLKB), the leading provider of software for powering social impact, today announced an expanded payment processing solution with the launch of Blackbaud Integrated Payments. Inclusive of the company’s existing Blackbaud Merchant Services functionality, Blackbaud Integrated Payments will now extend the company’s robust purpose-built payments capabilities to any software providers that integrate with Blackbaud’s Payments API®, providing a cohesive and seamless “Payments-as-a-Service” experience for social impact customers for things like donations, tuition payments, ticket purchases and more. In addition, Blackbaud Integrated Payments will integrate with YourCause® from Blackbaud®, the company’s CSR solution for corporations, to expedite donations made through employee giving programs directly to nonprofits.

“We are excited to unveil Blackbaud Integrated Payments as part of our ongoing efforts to simplify and enhance the donation processing experience for our customers,” said Jerry Needel, chief of product innovation, Blackbaud. “We are providing social impact organizations the flexibility they need to innovate with point solutions that fit their unique needs, without having to compromise on reliability, back-office simplicity, or the donor experience, ultimately saving time and money for their missions.”

Customers will benefit from Blackbaud’s industry leading payments capabilities like an optimized checkout experience, automated credit card updating, superior fraud detection, recurring gift retention, simplified reconciliation, and centralized transaction reporting. In addition, customers can leverage Blackbaud Integrated Payments to process transactions through integrated third-party software solutions for activities like auctions, text-to-give, face-to-face canvassing, telemarketing, event ticketing, merchandise sales, school fees and alumni engagement, with more to come throughout 2025.

North Carolina Coastal Federation is leveraging Blackbaud Partner GivBee for text-to-give capability with Blackbaud Integrated Payments processing. Kelly Bodie, membership director at North Carolina Coastal Federation, shared, “This integration between GivBee and Blackbaud is bigger and better than any other tool I was considering. We’re able to send personalized texts to donors with a payment link, and then gifts are processed through Blackbaud Integrated Payments and recorded in our Blackbaud Raiser’s Edge NXT® CRM. I’ve never been able to put something so powerful into the pockets of our donors before, and at the same time, it dramatically simplifies the back-office process for us.”

Other Blackbaud Partners including Almabase, Odin, SmartTHING, SwipeTrack and more are also already leveraging the Payments API to offer Blackbaud Integrated Payments. Almabase calls it a game changer. “Social impact organizations typically experience more disruption than value when implementing new software solutions. Our integration with the Blackbaud Payments API offers a different experience, providing best-in-class alumni engagement, event management, and social giving capabilities without disrupting existing back-office processes. It’s truly a win-win for our customers,” said Kalyan Varma, CEO and founder of Almabase.

James Citron, CEO of Pledge, also a Blackbaud Partner, added, “We’re excited to partner on Blackbaud’s launch of integrated payments to create shared value and accelerate innovation across the social good sector. Through this integration, we’ll bring PledgeAI, text-to-donate, and event fundraising tools like the Zoom donate button into Blackbaud’s trusted ecosystem—giving nonprofits access to the latest fundraising technology to open new avenues for growth, reach more donors, and amplify their impact.”

Through the YourCause from Blackbaud integration coming later this year, Blackbaud Integrated Payments will offer a new Expedited Giving feature to accelerate donation distribution from companies that rely on YourCause for their corporate giving programs, speeding up the flow of funds from their employees directly to nonprofits. Eliminating friction between giver and recipient, donations can be received by nonprofits up to 95% faster, and employees can receive receipts directly from the nonprofit, making the process easier than ever and incentivizing employees to engage in matching gifts programs.

Key Features of Blackbaud Integrated Payments:

• Raise More, Save More, Sleep Better: Many organizations have seen as much as a 30% conversion rate and a 40% increase in donations when they switch to Blackbaud Optimized Donation Forms with Blackbaud Integrated Payments. Blackbaud customers who use Blackbaud’s Complete Cover enjoy 0% processing and saved millions in fees last year alone.
• Payment Processing for Third-Party Solutions: Social impact organizations now have flexibility to choose from a wide variety of integrated fundraising solutions while maintaining the benefits and reliability of Blackbaud Integrated Payments. Customers can now choose any software provider that leverages the Blackbaud Payments API and benefit from streamlined payment processing.
• Expedited Giving Functionality for YourCause Customers: This new feature makes it easier and faster for companies to engage their employees in giving, and for nonprofits to receive and reconcile funds. The direct funding functionality means nonprofits can receive corporate and employee giving as simply as if they were fundraising on their own website, receiving funds quickly and without administrative burden, supporting their impact more efficiently.

Blackbaud Integrated Payments is designed to help social impact organizations maximize their fundraising efforts and streamline their financial operations. By offering a more integrated and flexible payment solution, Blackbaud continues to empower organizations to achieve their missions and drive positive change.

Learn more about Blackbaud Integrated Payments here, and explore Blackbaud Partners offering Blackbaud Integrated Payments processing here.

About Blackbaud
Blackbaud (NASDAQ: BLKB) is the leading software provider exclusively dedicated to powering social impact. Serving the nonprofit and education sectors, companies committed to social responsibility and individual change makers, Blackbaud’s essential software is built to accelerate impact in fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management. With millions of users and over $100 billion raised, granted or managed through Blackbaud platforms every year, Blackbaud’s solutions are unleashing the potential of the people and organizations who change the world. Blackbaud has been named to Newsweek’s list of America’s Most Responsible Companies, Quartz’s list of Best Companies for Remote Workers, and Forbes’ list of America’s Best Employers. A remote-first company, Blackbaud has operations in the United States, Australia, Canada, Costa Rica, India and the United Kingdom, supporting users in 100+ countries. Learn more at www.blackbaud.com or follow us on X/Twitter, LinkedIn, Instagram and Facebook.

Media Inquiries
media@blackbaud.com

Forward-looking Statements
Except for historical information, all of the statements, expectations and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties, including statements regarding expected benefits of products and product features. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks associated with management of growth; lengthy sales and implementation cycles; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

The post Blackbaud Launches Blackbaud Integrated Payments, an Expanded Payment Solution appeared first on Blackbaud.

Toronto (4 March 2025) — Blackbaud (NASDAQ: BLKB), the leading provider of software for powering social impact, today announced the rollout of its Optimized Donation Forms for Blackbaud Raiser’s Edge NXT® users in Canada.

Blackbaud Donation Forms help social impact organizations raise more, streamline the donor experience, simplify administrative tasks, and reduce processing costs, enabling them to sustain and grow their missions.

“We’re excited to bring Optimized Donation Forms, which are designed to improve conversion rates and raise more, to our Canadian customers,” said Sudip Datta, chief product officer, Blackbaud. “Blackbaud makes it easy to increase revenue and minimize costs with these straightforward donation forms that engage your donors with no additional processing fees.”

Recently, Blackbaud’s Optimized Donation Form averaged a 30% conversion rate for customers fundraising for GivingTuesday.

The forms allow nonprofits to choose the fee coverage option that’s right for them ––Complete Cover, which provides free processing, or Donor Cover, which lets supporters cover their transaction fees. And due to native integration, managing transactions is easy.

Also included in this release to Canadian Raiser’s Edge NXT users is an AI-based translation feature for Optimized Donation Forms that can automatically translate the donation form into Canadian French to increase accessibility and ease-of-use for Canadian donors. Additionally, users can easily preview Standard Donation Forms created in Canadian French and English and can now create forms specifically labeled for their Canadian French donors.

Optimized Donation Forms
Blackbaud Optimized Donation Forms reduce the number of decisions for both the organization and its constituents, resulting in an optimal donor experience and an increase in click-to donation-conversions. Optimized Donation Forms are a great choice for campaigns that need a quick visual punch and that are focused on securing more donors. They are mobile-first and display seamlessly on a website without the need to create a new webpage, enabling payment directly within the form. Customizable with images and a mission statement, they let charitable organizations project consistent branding in a visually appealing, intuitive and engaging way. Additionally, these intelligent forms automatically adjust to increase higher-than-average gift amounts based on donor data analysis.

Early Success
US customers using the forms have already seen early success, reporting satisfaction with the ease of use, customization and flexibility of the forms. Using the Optimized Donation Forms, Seed Savers Exchange saw a 10% increase in their conversion rate and a jump in average donation amount by 61% from the year prior.

Others appreciate the time-savings and ease of use. “The Optimized Donation Form literally cuts my entry time by more than half,” said Tracey Zirneklis, advancement services manager, Porter-Gaud School. “Being able to see what’s coming in, edit the record, add campaigns or funds or appeals, being able to adjust what I want to do acknowledgement-wise—it is so much more streamlined.”

Learn More
Learn more and request a demo here.

Blackbaud Donation Forms are currently available at no extra cost to Blackbaud Raiser’s Edge NXT users in the US, Australia, New Zealand, and Canada, and will be coming to the UK later this year. They are also available at no extra cost to Blackbaud CRM users in the US, Australia and New Zealand, and will be coming to Canada this year as well. Additionally, Blackbaud Donation Forms are available at no extra cost to Altru users in the US. All users must process transactions with Blackbaud Merchant Services to take advantage of Blackbaud Donation Forms.

About Blackbaud
Blackbaud (NASDAQ: BLKB) is the leading software provider exclusively dedicated to powering social impact. Serving the nonprofit and education sectors, companies committed to social responsibility and individual change makers, Blackbaud’s essential software is built to accelerate impact in fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management. With millions of users and over $100 billion raised, granted or managed through Blackbaud platforms every year, Blackbaud’s solutions are unleashing the potential of the people and organisations who change the world. Blackbaud has been named to Newsweek’s list of America’s Most Responsible Companies, Quartz’s list of Best Companies for Remote Workers, and Forbes’ list of America’s Best Employers. A remote-first company, Blackbaud has operations in the United States, Australia, Canada, Costa Rica, India and the United Kingdom, supporting users in 100+ countries. Learn more at www.blackbaud.com or follow us on X/Twitter, LinkedIn, Instagram and Facebook.

Media Inquiries
media@blackbaud.com

Forward-looking Statements
Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties, including statements regarding expected benefits of products and product features. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organisation; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

The post Blackbaud Releases Optimized Donation Forms to Canadian Customers appeared first on Blackbaud.

We’re excited to announce that multiple Blackbaud products have been recognized by G2, the world’s largest and most trusted software marketplace, in the 2025 Best Software Awards. The annual awards rank the world’s best software companies and products based on authentic, timely reviews from real users. Blackbaud Raiser’s Edge NXT®, Blackbaud Financial Edge NXT®, Blackbaud Enrollment Management System, Blackbaud Learning Management System, and Blackbaud Student Information System are all recognized as top products across the nonprofit software, education software, and overall software categories. Blackbaud Raiser’s Edge NXT received the #1 spot for Best Nonprofit Software Product.

“Positive reviews from our customers mean so much, and we’re proud to see that our essential software is helping nonprofits raise money, save time and deliver remarkable outcomes for their organizations, while our education products help schools eliminate data stress, simplify the admission process and operate more efficiently,” said Sudip Datta, chief product officer, Blackbaud. “These organizations provide vital services to our communities, and we’re honored to help them drive their missions forward with technology that meets their specific needs.”

Best Nonprofit Software Products

• Blackbaud Raiser’s Edge NXT – Ranked #1!
• Blackbaud Financial Edge NXT

See all award winners here

Best Software Products and Best Software for Mid-Market Businesses

• Blackbaud Raiser’s Edge NXT

See all award winners here and here

Best Education Software Products

• Blackbaud Enrollment Management System
• Blackbaud Learning Management System
• Blackbaud Student Information System

See all award winners here

G2’s 2025 Best Software Awards feature more than 30 different lists, ranking software vendors and products using G2’s proprietary algorithm, which is based on G2’s verified user reviews and publicly available market presence data. To be eligible for the Best Software Awards, a software company or product must have at least one review over the prior calendar year. Products must also appear on at least one G2 Grid® (having at least 10 total reviews all time) for a child category that aligns with a Best Software list. Scores reflect only data from reviews submitted during this evaluation period.

“The stakes for choosing the right business software are higher than ever,” said Godard Abel, co-founder & CEO at G2. “With over 180,000 software products and services listings and 2.9 million verified user reviews in the G2 marketplace, we’re proud to help companies and organizations navigate these critical choices with insights rooted in authentic customer feedback. The 2025 Best Software Award winners represent the very best in the industry, standing out for their exceptional performance and customer satisfaction. Congratulations to this year’s honorees!”

Blackbaud is honored to be recognized for these awards based on customer reviews, and we look forward to continuing to help organizations drive even more impact in 2025 and beyond.

To learn more, view G2’s 2025 Best Software Awards and read more about G2’s methodology here.

The post Blackbaud Products Recognized Across Multiple Categories in G2’s 2025 Best Software Awards appeared first on Blackbaud.

Charleston, S.C. (February 12, 2025) — Blackbaud (NASDAQ: BLKB), the leading provider of software for powering social impact, today announced that it is enabling cryptocurrency donations to U.S. nonprofits through its JustGiving platform for peer-to-peer fundraising.

Cryptocurrency donations are already seamlessly integrated into all JustGiving fundraising pages in the U.K., and this feature is now extended to U.S. fundraising pages that are DAF-enabled to receive funds through The Blackbaud Giving Fund. This will allow hundreds of thousands of U.S. charities to receive cryptocurrency as a giving method alongside more traditional methods.

“In recent years, there has been a surge in the use of cryptocurrencies, and we’re continuing to innovate for our nonprofit customers to make sure they have access to the latest in payments technology and accelerated giving,” said Jerry Needel, chief of product innovation, Blackbaud. “By making cryptocurrency donation seamless, we’re enabling a way for cryptocurrency users to make tax-free donations and also opening up more donation opportunities for nonprofits looking to raise funds for their important causes.”

To facilitate this new donation method, Blackbaud has partnered with The Giving Block, a leading solution for cryptocurrency donations. “580 million people now use cryptocurrency around the world, and the market is worth over $3 trillion,” said Alex Wilson, co-founder of The Giving Block. “Charities need to tap into this new donor demographic. Our goal is to make accepting cryptocurrency donations just as easy as taking any other online donations, and that’s exactly what this partnership is doing.”

In 2024 alone, it is estimated that over $1 billion in cryptocurrency was donated to nonprofits. Cryptocurrencies’ tax advantages—such as capital gains tax relief—provide donors with a compelling reason to contribute, making it essential for charities to enable this form of giving.

Donors can now give in over 60 different forms of cryptocurrency when making a donation to a U.S. or U.K. charity on the JustGiving platform. This includes all major cryptocurrency coins such as Bitcoin, Ethereum and Tether, as well as some of the most popular memecoins including Doge, Dogelon and Shiba. Cryptocurrency funds raised will be automatically and instantly converted to U.S. dollars before they are distributed, eliminating the need for the charity to worry about price volatility. DAF-enabled charities on the platform will receive the funds through The Blackbaud Giving Fund.

“We are very excited to be able to receive donations in cryptocurrency, which is an advantageous funding source for nonprofits,” said Matt Nash, executive director, The Blackbaud Giving Fund. “Donors can receive tax benefits from donating an appreciated asset, while nonprofits, with the instant conversion to cash, can receive funds that can be used to support anything from daily operating expenses to long term investment. We’re thrilled that this partnership between Blackbaud, The Blackbaud Giving Fund and The Giving Block is creating a seamless cryptocurrency donation experience.”

JustGiving has enabled over $9 billion to be raised for thousands of charities and good causes since it launched in 2000. Facilitating cryptocurrency donations is the latest innovation for JustGiving, following a move to integrate AI into the fundraising page creation process last year, which enables fundraisers to use the technology to help write their fundraising stories and appeals.

Nonprofits looking to set up fundraising campaigns on JustGiving can find more information here. Individuals looking to support charities can search for causes, donate or set up fundraising pages here.

About JustGiving 
JustGiving is the world’s most trusted platform for online giving. We help people raise money for the charities and people they care about the most. In 2000, JustGiving.com began with one simple goal – to enable charities to receive donations online from anywhere in the world. Fast forward 23 years and over $9 billion has been raised for good causes in almost every single country in the world. JustGiving became part of Blackbaud in 2017.

About Blackbaud
Blackbaud (NASDAQ: BLKB) is the leading software provider exclusively dedicated to powering social impact. Serving the nonprofit and education sectors, companies committed to social responsibility and individual change makers, Blackbaud’s essential software is built to accelerate impact in fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management. With millions of users and over $100 billion raised, granted or managed through Blackbaud platforms every year, Blackbaud’s solutions are unleashing the potential of the people and organizations who change the world. Blackbaud has been named to Newsweek’s list of America’s Most Responsible Companies, Quartz’s list of Best Companies for Remote Workers, and Forbes’ list of America’s Best Employers. A remote-first company, Blackbaud has operations in the United States, Australia, Canada, Costa Rica, India and the United Kingdom, supporting users in 100+ countries. Learn more at www.blackbaud.com or follow us on X/Twitter, LinkedIn, Instagram and Facebook.

Media Inquiries
media@blackbaud.com

Forward-looking Statements
Except for historical information, all of the statements, expectations and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties, including statements regarding expected benefits of products and product features. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks associated with management of growth; lengthy sales and implementation cycles; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

The post Blackbaud Enables Cryptocurrency Donations for U.S. Nonprofits Through Its JustGiving Platform appeared first on Blackbaud.

Sydney (13 January 2025) — Blackbaud (NASDAQ: BLKB), the leading provider of software for powering social impact, today announced the rollout of its Optimized Donation Forms for Raiser’s Edge NXT® users in Australia and New Zealand, as well as the release of both the Standard and Optimized Donation Forms for Blackbaud CRM users in Australia and New Zealand.

Blackbaud Donation Forms help social impact organisations raise more, streamline the donor experience, simplify administrative tasks, and reduce processing costs, enabling them to sustain and grow their missions.

“We’re excited to bring Blackbaud Donation Forms, which are proven to raise more funds without transaction fees, to more customers globally,” said Sudip Datta, chief product officer, Blackbaud. “We make online giving simple, whether through Blackbaud’s Standard Donation Forms or Optimized Donation Forms, both of which are proven to help increase gift size, eliminate transaction fees and expand the donor base.”

The forms allow nonprofits to choose the fee coverage option that’s right for them ––Complete Cover, which provides free processing, or Donor Cover, which lets supporters cover their transaction fees. And due to native integration, managing transactions is easy. With Blackbaud CRM, the transactions are saved to an enhanced revenue batch for review prior to committing.

Optimized Donation Forms
Blackbaud Optimized Donation Forms reduce the number of decisions for both the organisation and its constituents, resulting in an optimal donor experience and an increase in click-to donation-conversions. Optimized Donation Forms are a great choice for campaigns that need a quick visual punch and that are focused on securing more donors. They are mobile-first and display seamlessly on a website without the need to create a new webpage, enabling payment directly within the form. Customisable with images and a mission statement, they let charitable organisations project consistent branding in a visually appealing, intuitive and engaging way. Additionally, these intelligent forms automatically adjust to increase higher-than-average gift amounts based on donor data analysis.

Standard Donation Forms
Blackbaud Standard Donation Forms are a great choice for specifically targeted campaigns where additional data collection is required. They allow organisations to personalise colours, text, and ask ladders for ultimate customisation and form extension. Standard Donation Forms also enable you to retain donors better by promoting Recurring Gift Upsell to encourage one-time donors to give monthly.

Early Success
US customers using the forms have already seen early success, reporting satisfaction with the ease of use, customisation and flexibility of the forms. Using the Optimized Donation Forms, Seed Savers Exchange saw a 10% increase in their conversion rate and a jump in average donation amount by 61% from the year prior.

Others appreciate the time-savings and ease of use. “The Optimized Donation Form literally cuts my entry time by more than half,” said Tracey Zirneklis, advancement services manager, Porter-Gaud School. “Being able to see what’s coming in, edit the record, add campaigns or funds or appeals, being able to adjust what I want to do acknowledgement-wise—it is so much more streamlined.”

Spencer Lassen, Senior Systems Consultant at Legacy Health, shared, “Integration of the donation forms into Blackbaud CRM has been seamless. This has been the easiest and fastest integration of a donation platform in my career. I am not a graphic designer, but the intuitive interface and tools have allowed me to easily set up exciting donation forms and email acknowledgments with a modern look and feel. It has been easy to roll out to our team allowing more staff to be able to set up donation forms, which is allowing us to be more responsive to the emergent fundraising needs of our organisation.”

Learn More
Learn more and request a demo here.

Blackbaud Donation Forms are currently available at no extra cost to Raiser’s Edge NXT users in the US, and Australia and New Zealand, and will be coming to Canada and the UK in 2025. They are also available at no extra cost to Blackbaud CRM users in the US, and Australia and New Zealand, and will be coming to Canada in 2025 as well. Additionally, Blackbaud Donation Forms are available at no extra cost to Altru users in the US. All users must process transactions with Blackbaud Merchant Services to take advantage of Blackbaud Donation Forms.

About Blackbaud
Blackbaud (NASDAQ: BLKB) is the leading software provider exclusively dedicated to powering social impact. Serving the nonprofit and education sectors, companies committed to social responsibility and individual change makers, Blackbaud’s essential software is built to accelerate impact in fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management. With millions of users and over $100 billion raised, granted or managed through Blackbaud platforms every year, Blackbaud’s solutions are unleashing the potential of the people and organisations who change the world. Blackbaud has been named to Newsweek’s list of America’s Most Responsible Companies, Quartz’s list of Best Companies for Remote Workers, and Forbes’ list of America’s Best Employers. A remote-first company, Blackbaud has operations in the United States, Australia, Canada, Costa Rica, India and the United Kingdom, supporting users in 100+ countries. Learn more at www.blackbaud.com.au or follow us on X/Twitter, LinkedIn, Instagram and Facebook.

Media Inquiries
media@blackbaud.com

Forward-looking Statements
Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties, including statements regarding expected benefits of products and product features. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organisation; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

The post Blackbaud Releases New Donation Forms for Australia and New Zealand Customers to Help Social Impact Organisations Raise More appeared first on Blackbaud.

Charleston, S.C. (November 12, 2024) — Blackbaud (NASDAQ: BLKB), the leading provider of software for powering social impact, is kicking off its semi-annual Product Update Briefings today. The Blackbaud Product Update Briefings virtual conference showcases recent innovation and future roadmap direction for Blackbaud’s suite of solutions. 

“In the last year, we’ve been investing in key advancements and AI technology that will empower our customers to achieve greater impact with our essential software,” said Sudip Datta, chief product officer, Blackbaud. “During our Product Update Briefings, we’ll be giving customers a first-hand look at the latest developments, further exploring the six waves of innovation that we announced at this year’s bbcon.”

Built specifically for fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management, Blackbaud’s essential software accelerates impact through unmatched expertise and powerful data intelligence. Following onto the six waves of innovation recently announced at bbcon 2024, Blackbaud will share how its products drive more connection and deliver more context. Attendees will hear from product experts across the company as they review roadmaps, offer previews, and discuss themes for longer-term development. In some cases, customers can learn how to get early access to new tools and provide feedback that shapes feature development.

Highlights will include: 

• Blackbaud Raiser’s Edge NXT®: Blackbaud will share previews, plans and timelines for transformational user experience enhancements like a reimagined home page that surfaces key insights, including benchmarks, fundraising performance trends and other KPIs for each user, as well as a new, highly scalable navigation system. Other enhancements include new event management features, more communications and consent preference capabilities, new query and reporting capabilities, and the continued transformation of gift management workflows to a unified view. In addition, Blackbaud will share exciting updates for the Prospect Insights feature that puts the power of AI in the hands of fundraisers to help them identify, qualify and cultivate major gift prospects. Previously available only in the U.S., a new version of the solution built specifically for Canadian fundraisers will soon be available.
• Financial Edge NXT®: With Payment Assistant now in Limited Availability for U.S. customers, Blackbaud will share how this feature automates and accelerates vendor payments, directly within Financial Edge NXT, ensuring vendors are paid quickly and on time. This feature helps nonprofits and other social impact organizations safeguard financial data and decrease risk of fraud while streamlining reconciliation and reducing transaction and check cost. In addition, the team will share more Accounts Payable automation tools coming soon, including AI-powered Document Intelligence Scanning that allows users to effortlessly upload invoices in any format, leveraging AI to extract key information and generate the invoice in Financial Edge NXT, helping reduce errors and improve efficiency, all with a smoother user experience.  

• Blackbaud CRM: Blackbaud will share more about powerful new connectivity options, including native integration with Blackbaud Donation Forms, including the Optimized Donation Form that has already seen strong adoption by Raiser’s Edge NXT users. In addition, a new Red Arc Marketing Connector will enable Blackbaud CRM cloud-hosted customers to directly connect to their preferred digital marketing solutions, like Constant Contact, Mailchimp, HubSpot or Salesforce Marketing Cloud.  

• YourCause® from Blackbaud®: Blackbaud is making significant progress in connecting social impact and corporate impact customers by simplifying and accelerating the process for nonprofit customers to receive corporate donations through Blackbaud Merchant Services. By early 2025, YourCause will directly disburse corporate employee donations to Blackbaud Merchant Services charity customers, accelerating the donation to distribution process and bridging Blackbaud’s social and corporate impact technology.

• Data Intelligence: Blackbaud is announcing it will leverage identity resolution services from LiveRamp, a leading data collaboration platform. Aligned with Blackbaud’s Intelligence for Good® strategy, this announcement represents a significant investment in core technology. With improved identity resolution powered by LiveRamp, Blackbaud will be able to more accurately match records of wealth, charitable giving, spending and more to constituent records. This will result in more actionable predictions and insights, stronger constituent relationships and better fundraising for customers utilizing Blackbaud’s wealth screening and predictive modeling services.

• K-12 Solutions: Blackbaud will share more details about exciting AI innovations coming to its K-12 education portfolio, including an At-Risk Student Tool that will help teachers identify students in need of extra support by consolidating data on attendance, test scores and work completion. In addition, the team will share how new partner solutions are making it easier for K-12 customers to extend and enhance their solutions, with UBIQ Education for school websites and BrightArrow for mass communication functionality.   

View the full list of Product Update Briefing sessions and register here. 

About Blackbaud
Blackbaud (NASDAQ: BLKB) is the leading software provider exclusively dedicated to powering social impact. Serving the nonprofit and education sectors, companies committed to social responsibility and individual change makers, Blackbaud’s essential software is built to accelerate impact in fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management. With millions of users and over $100 billion raised, granted or managed through Blackbaud platforms every year, Blackbaud’s solutions are unleashing the potential of the people and organizations who change the world. Blackbaud has been named to Newsweek’s list of America’s Most Responsible Companies, Quartz’s list of Best Companies for Remote Workers, and Forbes’ list of America’s Best Employers. A remote-first company, Blackbaud has operations in the United States, Australia, Canada, Costa Rica, India and the United Kingdom, supporting users in 100+ countries. Learn more at www.blackbaud.com or follow us on X/Twitter, LinkedIn, Instagram and Facebook.

Media Inquiries
media@blackbaud.com

Forward-looking Statements
Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties, including statements regarding expected benefits of products and product features. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc. 

The post Blackbaud Dives Deeper into Product Roadmaps and Innovation at Semi-Annual Product Update Briefings appeared first on Blackbaud.